You ask, we answer

FAQ

General

 

What is your cancellation policy?

If you choose the regular rate, you can cancel free of charge up to 72 hours before arrival.

Please note: non-refundable rates cannot be changed or cancelled.

 


 

 

 

From what time can I check in?

Check-in is possible from 15:00.

Can I also check in earlier?

Certainly! With an early check-in, you are welcome from 13:00.

Sink into bed, play some records or simply start enjoying! Can be booked in advance for only €12.50.

From what time do I have to check out?

On weekdays, please check in before 10:00. During the weekend, you have until 11:00.

Can I also check out later?

Absolutely. With our late check-out, you can use the room for 2 hours longer. Sleep in for €17.50.

Accessibility & Parking

 

Where can I park?

You can park on both sides of the road in front of the hotel — this is a blue zone.

Maximum 3 hours with a parking disc, from Monday to Saturday between 9:00 and 18:00. Outside these times, you can park unlimitedly and for free in the blue zones.

You can park for free and without a time limit at Willemsoord. View the parking spaces here: https://experience.arcgis.com/experience/b9f7c0c4190a41f7b41c299f6ef2669f

 

Does De Werf have a bicycle shed?

Not on its own premises. However, you can park your bike in front of the hotel or safely store it at Willemsoord.

View the bicycle spaces here: https://experience.arcgis.com/experience/b9f7c0c4190a41f7b41c299f6ef2669f

 

I am coming by train, how far is the walk to the hotel?

About 10 minutes on foot. Take the Centrum exit at the station, walk via Beatrixstraat, turn left at the end and after 200 meters you will be at the door. Easy!

Rooms & Facilities

 

Do all rooms have air conditioning?

Yes, all rooms have air conditioning. Chill guaranteed.

Are there also rooms with a balcony?

Our Deluxe rooms have a (shared) balcony at the quiet rear of the hotel.

What is the difference between a Deluxe room and a Standard room?

Deluxe: balcony & located at the rear (quieter).

Standard: no balcony & located at the front (near main road).

Can I bring my dog?

No, no matter how sweet they are — pets are not allowed with us.

Food & Drink

 

Can I also dine with you?

The hotel itself does not have a restaurant, but... you are right in the center of Den Helder. Within a few minutes' walk you have a choice of numerous food and drink options.

Is there a bar in the hotel?

Definitely! Our bar is open every Friday and Saturday from 8:00 PM to midnight.

Sports & Events

 

Is there also a fitness option?

Do you already have a Basic Fit or GymOne membership? Take it with you! Both locations are a 5 to 10 minute drive away! You can also score a day pass at each gym for a rate of €5 to €15.

What are the options for celebrating a party, event or meeting?

Definitely! Our restaurant and bar are the place to be for business meetings, lunches, drinks and parties.

Send us an email or call us – we are happy to think along with you!

Do you accept group bookings?

Absolutely! For multiple rooms or special requests, you can contact us via info@hoteldewerf.nl