You ask, we answer



Check-in begins at 15:00.

There is no 24-hour reception. Please ring the bell if no one is present at the front desk, and someone will be there to help you within two minutes.


Check-out is at 10:00 on weekdays and 11:00 on weekends.

Please feel free to leave your luggage with us after you check out.

What is your cancellation policy?

Reservations at De Werf are worry-free! If you book directly through us, you can cancel free of charge up to 2 days (48 hours) before arrival.

Where can I park?

You can park for free in front of the hotel. If there is no space left, you can park free of charge a 2-minute walk away at Willemsoord.

Can I check in early?

Of course!

With early check-in you can start your stay early and begin relaxing at 13.00! (Please book in advance for only €10)

Can I check out later?

Don't want to rush off? Want to sleep in? No problem!

With our late check-out you can continue to use the room until 13:00. So feel free to roll over and go back to sleep… This option is bookable for only €10 (also on the morning of your departure).

Are pets allowed?

Unfortunately pets are not permitted.

Does De Werf have a place to leave bicycles?

Of course! There is a secure area where you can safely store your steel steed. E-bikes can also be charged here.

If I travel by train, how far is the hotel from the station?

We are very close by--a mere 5-minute walk! Follow the sign that says “Uitgang Centrum,” and walk along Beatrixstraat. Take a left at the end of the street, and in only 100 meters, voilà, there we are. You can’t miss us.

Are the rooms air conditioned?

You bet! Even on hot summer evenings, we will keep you cool.

Do you offer bike rentals?

Unfortunately we do not yet offer bike rentals. However, just around the corner, you can rent a bike for €15 per day or €25 per day for an electric bike.

Cycling is a great way to discover the beautiful surroundings of Den Helder, and we have mapped out some beautiful bike routes for you.

What is the difference between a Boutique and a Boutique+ room?

Our Boutique+ rooms have a balcony.

Feel free to ask about the possibilities when you check in.

What are the dining options?

Thai food? Pizza? No problem. The best restaurants in Den Helder are right across the street from our hotel. We also work in collaboration with several restaurants in the area. We have the full experience on offer.

What are the options for special events or meetings?

From brunches, business lunches, afternoon teas to drinks and cocktail parties: Everything is possible in our bar! Contact us so we can plan something fun together!

Can I make a group booking?

Sure! If you are looking for different types of rooms for your larger party, please send us a message. E-mail us at